Info

Please note that we have updated the below information to reflect the Support Artsakh efforts.

SHIPPING
In an effort to Support Artsakh, Karagusi has suspended all shipping costs to Canada and US.

Please allow 2-5 business days for orders to be processed before it ships. Standard delivery to Canada and US typically takes between 2-14 business days in transit from shipment date. We try our best to expedite orders sooner, and will notify you of dispatch via email.

Karagusi is not responsible for delays caused by the post office or lost packages due to address errors. 

DELIVERY METHOD
12” x 16” prints are placed with a chipboard backing in a protective film and sealed in an Easy-Fold Mailer. Frame not included.

TAXES & DUTIES
Taxes and duties incurred by each country on items are the buyer’s responsibility. Custom fees are based on the total value of the products entering your country. Unfortunately we have no control over this.

PAYMENT
We accept all major credit and debit cards. We also accept Paypal.
 

RETURN POLICY
All items are final sale and are not eligible for refund.

DAMAGED ITEM
We put in the extra effort to ensure all items are packaged carefully to avoid any faults or damages to the item. However, if your item is damaged, please feel free to contact us at
info@karagusi.com and we will advise how to proceed. It is imperative that a photo of the damaged item is included.

Damages incurred during shipping or to the physical package, such as a bent envelope or a damaged cardboard tube, will not be considered a damage to the item. This will have to be claimed with the post office by the buyer.